IT Outsourcing & Managed Services

No two companies are the same when it comes to IT requirements.

If you have a straightforward network, modern devices and users who possess the level of skills that enable them and the business to function day-to-day, the requirement for external services will, predictably, be relatively low and infrequent. As infrastructure and communications requirements evolve in complexity, the number of users grows and the need for greater security increases, it is likely that you will need to call on additional expertise to ensure business continuity, seamless customer service and continuing user satisfaction. Having permanent resource within your workforce, however, could represent an expensive luxury.

TCM can provide the accredited consultants and resources you need to keep your business running smoothly and overcome those unexpected but inevitable issues. Having TCM on your IT team also provides invaluable peace of mind, the realisation that every scenario is covered and the increased freedom to focus on your core business activities.

We can provide anything from training to technology upgrades, network extensions to cloud migrations, security audits to hardware and network problem resolution.

We are agile in our delivery, with different contract types available to suit your infrastructure, users, working processes and business model. We can work ‘as needed’, or within a managed services framework with defined SLAs and KPIs.

As a TCM client, whatever your support arrangement with us, you will benefit from having a single point of contact who will provide continuity, understand your needs and have the knowledge to escalate your requirement to ensure that the project or support ticket is managed to your complete satisfaction.

Our consultants constantly stay abreast of the latest technology trends and are experienced in understanding the impact of their work – as well as any issues that have necessitated it – on your or your customers’ business.